Shipping policy
Order Confirmation
Upon placing your order, you will receive an email confirming your transaction and details of
your purchased items.
Payment Options
- We accept Cash on Delivery (COD), Credit/Debit Card, Gcash, Maya, and Shopee Pay.
- For cashless transactions, full payment is required before your order can be processed.
Delivery
- Shipping fees are calculated upon checkout – these are based on size and weight of your orders and delivery location.
- You will be notified every step of the way through your order tracking link, please note that your tracking link may take 24-48 hours to activate.
Estimated delivery times:
- Metro Manila: 1 to 3 days
- Luzon: 1 to 5 days
- Visayas: 3 to 7 days
- Mindanao: 3 to 7 days
Please expect minor delays to occur during periods of peak demand and unforeseen circumstances. For
inquiries or late arrivals, contact us at Terranovacares@riminiitalia.com. We'll attend to you as soon as
possible.